Makkah Hotel, Mecca

Arriving at the hotel, I was surprised and disappointed to find that the room had only one electric point for all devices, which was unexpected. However, despite being narrow contrary to the booking site description, the room overall was excellent.

The hotel offers clean and comfortable rooms, good customer service, and a nice buffet iftar. However, the view may be obstructed by newer buildings.

I had a partial view of the grand mosque from my room, which was big and well-furnished. However, the fact that there was only one electric point for all electronic devices was very surprising and disappointing before getting the room.

I had a mixed experience at the hotel. The rooms were comfortable and spacious with good room service, although the booking process was a bit unpleasant with no access to the lounge. The service was friendly and accommodating, but some mishaps like dirty towels left in the room affected the overall experience. The location was excellent for accessing nearby attractions, but some aspects did not match the expected 5-star standard. Dining options were a letdown for a paid extra service.

I had a pleasant stay at the hotel. The rooms were very clean and spacious with three beds, equipped with all amenities. The service was wonderful overall, although some staff members were not as efficient, except for the security team who were extremely nice. The location was superbly convenient as it is very close to the Haram, offering easy access to nearby attractions. The dining experience exceeded my expectations with a variety of dishes but could have had a bit more to choose from. The facilities were great, making my stay comfortable and enjoyable.

The hotel offers clean and comfortable rooms with friendly staff in a great location. However, the dining options could be improved, and the daily rate is a bit expensive for the services provided.

The hotel offers comfortable rooms without a bathtub but with a queen-size bed. However, amenities like soap, napkin box, and mini-bar inventory were missing. The service was top-notch with a helpful and courteous staff. The location is excellent with easy access to the Haram. The dining experience had good food options but lacked variety and quality. Overall, a convenient stay with some room for improvement.

The hotel offers very clean rooms, an amazing breakfast, and a fabulous view of Haram. However, it is situated in a non-smoking area.

The hotel offers very spacious rooms well-stuffed with all amenities, making them very comfortable for up to three guests. It should be marketed as the 'Haram View' room due to its excellent size and amenities. The service was friendly and helpful, especially from Mr Mohamed Ashour at the reception. The location is superb, right in front of the Haram gates and the mall, offering convenience for pilgrims and those traveling with family. The dining experience may be a bit lacking in comparison to other options. Overall, a comfortable stay with great value for money.

I had a pleasant stay at the hotel. The location is exceptional with a short 2-minute walk to the Haram and easy access to shopping facilities and food courts within the complex. The rooms were on the 23rd floor, though I faced a small size and a strange smell due to a booking issue for adjacent rooms since early morning. The service was impeccable, and I especially appreciated the helpful and polite receptionists with a lovely view of the Haram. The dining experience was reasonable, considering the translation issues, and the per-person pricing reflected the hotel not being a 5-star luxury establishment. Overall, a great location with friendly service and some room for improvement on certain aspects.